> ## Documentation Index
> Fetch the complete documentation index at: https://docs.deltalead.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# What Is DeltaLead? AI Lead Management for Dealerships

> DeltaLead is an AI platform that captures, qualifies, and follows up on automotive leads across every channel — 24/7, without human intervention.

DeltaLead is an AI-powered lead management and sales automation platform built specifically for automotive dealerships. It captures every inquiry that comes in through WhatsApp, phone calls, Meta Ads, MercadoLibre, web forms, Typeform, and email; qualifies each lead automatically using AI agents that respond in under 9 seconds; and delivers scored, context-rich opportunities straight to your sales team — without requiring a single human to be available around the clock.

## How DeltaLead works

DeltaLead turns raw inquiries into sales-ready leads through a three-step flow that runs automatically in the background.

<Steps>
  <Step title="Connect your channels">
    Link all the places where leads reach your dealership — WhatsApp, Meta Ads, MercadoLibre listings, your website's contact forms, Typeform surveys, email, and inbound phone calls. DeltaLead merges every touchpoint into a single unified lead profile, so a buyer who messages on WhatsApp and then calls is recognized as one person, not two separate contacts.
  </Step>

  <Step title="AI analyzes and engages">
    The moment a new lead arrives, your AI agent replies in under 9 seconds. It answers questions about models, pricing, and availability using your real-time inventory, scores the lead by purchase intent, budget, and urgency, and guides the conversation toward booking a test drive or dealership visit. If the buyer asks to speak with a person, the agent transfers them immediately — handing off the full conversation history so the advisor never has to start from scratch.
  </Step>

  <Step title="Receive qualified leads">
    Your sales team opens the unified inbox and finds leads ranked by score, each with a suggested next action. Follow-up sequences continue automatically until a lead responds, books a visit, or is marked as closed. Everything is logged and synced to your CRM in real time.
  </Step>
</Steps>

## Key capabilities

<CardGroup cols={2}>
  <Card title="AI Voice Calls" icon="phone">
    Initiate and receive calls over WhatsApp VoIP (Growth and above) or traditional telephony (Enterprise). The agent sounds natural, handles objections, and transfers to a human advisor with full context.
  </Card>

  <Card title="Lead Scoring" icon="star">
    Every lead receives an automatic score based on purchase intent, stated budget, and urgency signals. Your team works the hottest opportunities first and never wastes time on cold inquiries.
  </Card>

  <Card title="Unified Inbox" icon="inbox">
    All channels — WhatsApp, calls, email, Meta Ads, MercadoLibre — merge into a single lead profile. One customer across multiple channels counts as one lead, keeping your pipeline clean.
  </Card>

  <Card title="CRM Sync" icon="arrows-rotate">
    Push qualified leads and activity logs automatically to Salesforce, HubSpot, Dynamics 365, Pipedrive, Odoo, Bitrix, PilotSolution, Tecnom, or Google Sheets. No manual data entry required.
  </Card>

  <Card title="24/7 Availability" icon="clock">
    AI agents respond in under 9 seconds every hour of every day, including weekends and public holidays. Your dealership never misses an inquiry because no one was at their desk.
  </Card>

  <Card title="Vehicle Lifecycle DMS" icon="car">
    Use DeltaLead's native DMS module to manage your vehicle catalog, inventory, sales pipeline, and delivery status — or integrate it with the DMS you already use.
  </Card>
</CardGroup>

## Supported channels

DeltaLead captures leads from every channel your buyers use to reach you.

| Channel          | Details                                                               |
| ---------------- | --------------------------------------------------------------------- |
| **WhatsApp**     | Two-way messaging and VoIP calls via the WhatsApp Business API        |
| **Meta Ads**     | Instant lead capture from Facebook and Instagram lead forms           |
| **MercadoLibre** | Inquiries from automotive listings sync automatically                 |
| **Web forms**    | Embed native forms or connect your existing HTML forms                |
| **Typeform**     | Sync form responses directly into the lead pipeline                   |
| **Email**        | Inbound emails are parsed and added to lead profiles                  |
| **Phone calls**  | Inbound and outbound calls via WhatsApp VoIP or traditional telephony |

## Supported languages

DeltaLead's AI agents are trained on regional Spanish variants and additional languages so the tone matches your market.

| Code    | Language                            |
| ------- | ----------------------------------- |
| `es-AR` | Spanish — Argentina (voseo)         |
| `es-MX` | Spanish — Mexico (neutral)          |
| `es-CR` | Spanish — Costa Rica (tico neutral) |
| `es-CO` | Spanish — Colombia                  |
| `pt-BR` | Portuguese — Brazil                 |
| `en-US` | English — United States             |

You select a language variant per agent, so a dealership operating in multiple markets can run agents tuned to each region simultaneously.

<Note>
  Ready to connect your first channel and see leads qualify automatically? Follow the [Quickstart guide](/en/quickstart) to be up and running in under 30 minutes.
</Note>