Supported CRMs and DMS
What gets synced
Every record that DeltaLead pushes to your CRM or DMS includes the full context of the lead’s journey — not just a name and phone number. The following data is synced for each qualified lead:- AI summary — a structured recap of the conversation, key details, and next steps
- Lead score — purchase intent, budget, and urgency rating assigned by the AI
- Vehicle interest — model, trim, year, and any specific requirements mentioned
- Conversation history — full chat transcript and, where applicable, call recording and summary
- Scheduled appointments — any visits or callbacks confirmed during the AI conversation
- Seller assignment — the sales rep assigned to follow up, synced as the owner or responsible party
Setting up a CRM integration
1
Open Integrations settings
In DeltaLead, go to Settings → Integrations and select your CRM or DMS from the list.
2
Authenticate
Connect your account using OAuth (for Salesforce, HubSpot, and Pipedrive) or by entering your API key (for Odoo, Bitrix, and others). DeltaLead never stores your CRM credentials in plain text.
3
Map your fields
Match DeltaLead lead fields — name, phone, score, vehicle interest, and so on — to the corresponding fields in your CRM. Use the default mapping or customize it to fit your pipeline structure.
4
Enable sync
Toggle sync on. From this point forward, every qualified lead is pushed to your CRM automatically. You can also trigger a one-time historical sync if you have existing leads in DeltaLead you want to backfill.
All CRM and DMS integrations are set up as part of the DeltaLead onboarding process. Your onboarding specialist handles the connection, field mapping, and testing so your team starts receiving leads in their CRM from day one.
Custom CRM or DMS
If your system isn’t in the list above, you still have options:- Contact DeltaLead — if your CRM or DMS is widely used in your market, the team may already be building the connector or can prioritize it for your account.
- Enterprise onboarding — custom integrations to proprietary or less common systems are built during the Enterprise onboarding process by DeltaLead’s technical team.
- REST API and webhooks — for any system that accepts incoming data, you can receive qualified leads via webhook or pull data programmatically using the REST API.